The Company Cancellation/Refund Policy is hereby determined to be part of and in conjunction with the Company Terms and Conditions. Administration will be at the sole discretion of the Company based on the Terms and Conditions and Cancellation/Refund Policy as defined here on this website or as written in the service contract. When a customer has purchased and paid for, and/or has entered into a pre-approved payment arrangement for our services contractually, said customer will be bound by the Company's Cancellation/Refund Policy and our Terms and Conditions.
Depending on the service contract entered into between customer and Company, there may be a three to ten day rescission period established by the State where the service was purchased.
In order to cancel and/or request a refund, you must submit a “NOTICE TO CANCEL AND REFUND REQUEST” to the Company in writing. The “NOTICE TO CANCEL AND REFUND REQUEST” must be delivered via either USPS Certified Mail with a Signed Return Receipt, or by Overnight Courier with a signature request sent directly to the Company address on the contract. The “NOTICE TO CANCEL AND REFUND REQUEST “ must clearly and completely define the reason for the request to cancel and/or request a refund. THE “NOTICE TO CANCEL AND REFUND REQUEST” MUST BE RECEIVED BY THE COMPANY BY THE DATE THE RESCISSION PERIOD EXPIRES (if applicable) ACCORDING TO THE PURCHASER'S STATE'S LAWS . IF THE “NOTICE TO CANCEL AND REFUND REQUEST” IS NOT RECEIVED WITHIN THE ESTABLISHED TIME FRAME, SUCH CANCELLATIONS/REFUNDS ARE NO LONGER REQUIRED AND THE DECISION TO CANCEL ANY PURCHASED SERVICES OR REFUND ANY PAID DOLLARS TO THE CUSTOMER IS RENDERED AT THE SOLE DISCRETION OF THE COMPANY.
UNDER NO CIRCUMSTANCES WILL VERBAL OR TELEPHONE “NOTICE TO CANCEL AND REFUND REQUEST” BE ACCEPTED BY THE COMPANY. IN THE EVENT NO RESCISSION PERIOD IS MANDATED BY THE STATE FOR THE SERVICE CONTRACT IN QUESTION, COMPANY WILL RELY SOLELY UPON THE SERVICE CONTRACT REGARDING CANCELLATION OR REFUND, AS WRITTEN, SIGNED AND AGREED TO BETWEEN THE CUSTOMER AND THE COMPANY. COMPANY WILL ALWAYS HAVE THE LEGAL RIGHT, AS DEFINED IN THE SERVICE CONTRACT OR OTHER DOCUMENTS, TO FIRST SUBTRACT ANY OUT OF POCKET COSTS OR EXPENSES ASSOCIATED WITH THE SERVICE CONTRACT IN QUESTION BETWEEN CUSTOMER AND COMPANY BEFORE ISSUING ANY SUCH CANCELLATIONS/REFUNDS.
There will be no cancellation or refund of any service contract that has been performed in accordance to the Terms and Conditions of said service contract. In the event the customer entered into a payment arrangement with the company, said customer will remain legally and financially liable to Company as per the terms of the associated service contract. Company may use any and all legal remedies available to collect on any outstanding balance remaining from any service contract wherewith the company's contractual obligations have been fulfilled. In the event of such, the customer will be financially liable for any collection costs incurred in the collection attempt, including, but not limited to reasonable attorney fees, court costs, and late fees accrued on the unpaid balance.